Terms of service

Effective Date: August 1, 2025

Welcome to Artisan Home Appliance (“Artisan,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of www.artisanhomeappliance.com (the “Site”) and our products and services (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not accept them, please do not use the Site.

1. Eligibility

You must be at least 18 years old to use our Services. By using the Site, you represent that you are of legal age and have authority to agree to these Terms.

2. Use of Our Services

You agree to use the Site for lawful purposes only. You must not:

  • Violate any laws or regulations
  • Infringe on the rights of others
  • Transmit viruses or harmful code
  • Interfere with the operation of the Site

3. Account Registration

To access certain features, you may need an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account

We may terminate accounts that provide false or misleading information.

4. Product Information & Pricing

All product listings, pricing, and availability are subject to change without notice. We reserve the right to cancel any order due to incorrect information or suspected fraud.

5. Orders & Payments

Orders are subject to acceptance and availability. We may refuse or cancel orders for unavailability, pricing errors, or potential fraud. Prices are in USD and exclude shipping and taxes, which are calculated at checkout. We accept major credit cards and other secure payment methods.

6. Shipping & Risk of Loss

Please refer to our Shipping Policy for delivery times and methods. Risk of loss passes to you once the carrier takes possession of the product.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

8. Intellectual Property

All content on the Site, including images, text, and software, is the property of Artisan Home Appliance or its licensors. You may not reproduce or use any content without our written permission.

9. User Content & Reviews

If you submit content (e.g., reviews), you grant Artisan a non-exclusive, royalty-free, worldwide license to use and publish it. You agree not to post unlawful or infringing content.

10. Prohibited Activities

You may not:

  • Use bots, crawlers, or scraping tools on the Site
  • Attempt unauthorized access to the Site or systems
  • Interfere with the Site’s performance or security

11. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available,” without any warranties. We do not guarantee uninterrupted access or error-free operation.

12. Limitation of Liability

To the fullest extent permitted by law, Artisan Home Appliance is not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or Services.

13. Indemnification

You agree to indemnify Artisan Home Appliance and its affiliates from any claims arising out of your use of the Site or violation of these Terms.

14. Termination

We may terminate or suspend your access to the Site without notice if you violate these Terms.

15. Governing Law

These Terms are governed by U.S. and Florida law. Any disputes shall be resolved in Orange County, Florida courts.

16. Changes to These Terms

We may update these Terms at any time. Changes take effect upon posting. Your continued use indicates acceptance of the revised Terms.

17. Contact Information

If you have questions about these Terms, contact us:

  • Email: support@artisanhomeappliance.com
  • Phone: (407) 494-2645